Etihad Town Sialkot ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.etihadtownofficial.com.pk or use our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, phone number, email address, CNIC number, mailing address, and other contact details you provide through our forms or WhatsApp.
• Booking Information: Plot category, plot size, payment details, and booking-related documents.
• Technical Information: IP address, browser type, device information, operating system, and pages you visit.
• Cookies & Tracking: We use cookies and similar technologies for website performance and advertising purposes.

2. How We Use Your Information

Your information is used for the following purposes:

• To respond to your inquiries and complete the booking process.
• To send you payment plans, plot availability, and project updates.
• To provide customer support and after-sales services.
• To improve our website and enhance user experience.
• To comply with legal and regulatory requirements.
• To run marketing and advertising campaigns (with your consent).

3. Cookies & Advertising

Our website uses cookies and third-party tools such as Google Analytics and Google Ads. These tools help us understand how visitors use our website. Through Google Ads, we may show you relevant advertisements. You can disable cookies through your browser settings; however, some features of the website may not function properly.

4. Information Sharing

We do not sell your personal information to any third party. However, we may share information with:

• Authorized Etihad Town departments and sales partners (for booking and documentation purposes).
• Government authorities when legally required.
• Trusted service providers who assist us with our website and marketing.

5. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no transmission over the internet is 100% secure, and we cannot guarantee complete security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal requirements, or fulfill business purposes. Once the information is no longer needed, we securely delete it.

7. Your Rights

You have the following rights:

• The right to access your personal information.
• The right to correct inaccurate or incomplete information.
• The right to request deletion of your information (within legal limits).
• The right to opt-out of marketing communications.

To exercise these rights, you may contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of any website you visit.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have accidentally collected information from a child, please let us know.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and the "Last Updated" date will be revised. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: